Privacy Policy
Last Updated: November 3rd, 2025.
Thank you for shopping with Vayu co.
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website vayuco.com, make a purchase, or interact with us in any way.
By using our site or providing your information, you agree to this Privacy Policy.
1. Information We Collect
We collect information from you when you visit our site, make a purchase, subscribe to our newsletter, or contact us. This may include:
a. Personal Information
Name
Email address
Shipping and billing addresses
Phone number
Payment information (processed securely through our payment partners — we do not store full credit card details)
b. Automatically Collected Information
When you browse our site, we may collect information such as:
IP address
Browser type
Device information
Pages visited and time spent on our site
Referral sources (e.g., how you found our website)
This helps us understand how visitors use our website and improve your shopping experience.
2. How We Use Your Information
We use the information we collect to:
Process and fulfill your orders
Send order confirmations, shipping updates, and customer support messages
Respond to your questions or requests
Improve our website, products, and services
Send marketing emails or promotions (only if you opt in)
Comply with legal or tax obligations
We will never sell or rent your personal information to third parties.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience.
Cookies help us:
Remember your cart and preferences
Analyze website traffic
Show relevant promotions or ads
You can choose to disable cookies in your browser settings, but some parts of the site may not function properly as a result.
4. How We Protect Your Information
We take your security seriously.
Our website uses SSL (Secure Socket Layer) encryption and secure third-party payment processors such as [Stripe, PayPal, or Shopify Payments] to protect your financial data.
While no method of online transmission is 100% secure, we follow industry best practices to safeguard your personal information.
5. Sharing Your Information
We only share your information with trusted third parties when necessary to:
Process payments
Ship your order
Send email updates or newsletters
Analyze site performance
These partners are required to protect your data and only use it for the purpose of providing their services.
Examples include:
Shipping providers: Canada Post, USPS, FedEx, etc.
Payment processors: PayPal, Stripe, Square
Email marketing tools: Mailchimp, Klaviyo, etc.
We may also disclose your information if required by law (e.g., tax reporting or fraud investigations).
6. Your Rights and Choices
You have the right to:
Access or correct your personal information
Request deletion of your data (except when required for legal or order history purposes)
Opt out of marketing emails at any time by clicking “unsubscribe” in our emails or contacting us directly
To make any of these requests, please email [your email address].
7. Data Retention
We retain your information only as long as necessary to:
Complete your transactions
Comply with legal obligations (e.g., tax laws)
Resolve disputes and enforce our agreements
When no longer needed, your information will be securely deleted or anonymized.
8. Third-Party Links
Our site may include links to third-party websites or services.
We are not responsible for the privacy practices of these sites. Please review their policies before sharing any personal information.
9. Children’s Privacy
Our website and products are not intended for children under 13.
We do not knowingly collect personal information from minors. If you believe a child has provided us their information, please contact us, and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a new “Last Updated” date. Continued use of our website after changes means you accept the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at info@vayuco.com
