Terms of Service
Last Updated: November 3rd, 2025.
These Terms of Service (“Terms”) govern your use of our website, services, and products. By accessing or purchasing from vayuco.com, you agree to these Terms. Please read them carefully before making a purchase.
1. General Information
Vayu Co. (“we,” “us,” or “our”) is a small business that designs and sells gold-plated gemstone jewelry. Our products are made with care and are intended for personal, non-commercial use.
By using our site or purchasing a product, you confirm that you are at least 18 years old (or have parental permission) and that you agree to these Terms and our Privacy Policy.
2. Product Information
We make every effort to display our jewelry as accurately as possible. However, variations in color, texture, and size may occur due to the natural characteristics of gemstones and differences in screen displays.
Gold plating: Our jewelry pieces are gold-plated over a base metal (such as sterling silver, brass, or stainless steel). Plating may naturally fade over time with exposure to moisture, chemicals, or friction.
Care: To prolong the life of your jewelry, avoid contact with water, lotions, perfumes, and cleaning agents.
We do not guarantee that any product descriptions, photos, or pricing are error-free, but we will correct any errors as soon as they are identified.
3. Pricing and Payments
All prices are listed in CAD or USD and are subject to change without notice.
We accept Visa, Mastercard, PayPal, etc.
You agree to provide current, complete, and accurate payment and shipping information for all purchases made through our site.
Sales tax may apply depending on your location.
4. Shipping and Delivery
We ship orders to the address provided during checkout.
Estimated delivery times are provided for your convenience but are not guaranteed.
Domestic orders: Typically ship within 3-5 business days.
International orders: Delivery times vary by destination and may be subject to customs delays or duties, which are the buyer’s responsibility.
We are not responsible for lost, delayed, or damaged packages once handed over to the carrier.
5. Returns and Exchanges
We want you to love your jewelry! If you’re not satisfied, please contact us at info@vayuco.com within 14 days of receiving your order.
Eligible returns:
Items must be unworn, unused, and in original packaging.
Shipping costs for returns are the customer’s responsibility unless the item was defective or sent in error.
6. Repairs and Warranty
We offer a 30-day limited warranty covering manufacturing defects only.
This does not cover damage from wear and tear, improper care, or exposure to chemicals or water.
If you believe your item is defective, contact us at info@vayuco.com with photos and your order number, and we’ll review your case.
7. Intellectual Property
All content on our website—including images, designs, product names, and descriptions—is the property of [Your Business Name] and may not be copied, reproduced, or distributed without written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Vayu Co. shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
Our total liability for any claim shall not exceed the amount you paid for the product in question.
9. Privacy
Your privacy is important to us. Please review our [Privacy Policy link] to understand how we collect, use, and protect your personal information.
10. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting to our website. Your continued use of our services after any changes means you accept the revised Terms.
11. Contact Us
If you have questions about these Terms or our products, please contact us at info@vayuco.com.
